We respect your privacy and are committed to protecting your personal data. This policy explains our processes clearly, so you know what to expect.

What We Collect

We collect information only when necessary to deliver services and improve your experience.

• Contact details such as your name, email address, or phone number are collected when you reach out to us.
• Technical data including your device type and browsing patterns may be collected automatically.
• Details shared in correspondence or through website forms are stored securely.
• Anonymous analytics help us review site performance and make improvements.

How Information Is Used

Collected data is utilized only for legitimate business purposes, prioritizing your privacy.

• To respond to enquiries, support requests, or feedback you share with us.
• To understand usage trends so we can enhance functionality and security.
• To communicate important updates about your account or our policies.
• To comply with South African laws and maintain site safety.

Legal Basis for Data Use

We process your information according to legal requirements and fair use principles.

Our main grounds for processing include your consent, fulfillment of a contract, and legal obligations under the Protection of Personal Information Act (POPIA).

Sharing Info

We share data only when strictly necessary or required by law.

• With service providers assisting in technical support or site improvement, under contract and confidentiality.
• When required by government authorities or legally compelled.
• To protect the rights, property, or safety of users and our business, within lawful bounds.

Security Measures

Your information is safeguarded by a mixture of technical, administrative, and physical controls designed to prevent accidental loss, misuse, or unauthorized access, following best practices in South Africa.

Your Rights

You have several choices regarding your data, rooted in local regulations.

• Ask to access or receive a copy of your personal data held by us.
• Request corrections to any information we have that is inaccurate or incomplete.
• Request deletion of your information, subject to legal retention needs.
• Object to specific processing activities, such as direct marketing.

Cookies and Tracking

We use cookies for analytics and site performance, minimizing data collection and respecting your choices.

See Cookie Policy See Cookie Policy

Contact Us

For privacy questions or for exercising your rights, please reach out via the channels below.

Changes to This Policy

We review this policy regularly to reflect changes in law or our practices. Material updates will be posted here.